Privacy policy

Last updated: May 7, 2026

This Privacy Policy explains how CGI LAB GAMES, operating under the brand name CGI LAB GAMES (“CGI LAB GAMES”, “we”, “our”, or “us”), handles personal information when you visit our website, contact us, submit a game pitch, apply for career opportunities, or use games and services that link to this Privacy Policy.

Our website is primarily an informational website about our game publishing, development, partners, and released games. We do not sell personal data, and we do not create user accounts on this website.

1. Who We Are

CGI LAB GAMES is a game development and publishing company.


  • Company: CGI LAB GAMES
  • Address: Moldova, Chisinau, MD-2068, Bd. Moscova 11/8
  • Contact email: luta.vladimir@cgilabgames.com

2. What Information We Collect

We collect only the information that is necessary for the purposes described in this Policy. The type of information depends on how you interact with us.

2.1 Information You Provide Voluntarily

We may collect information that you choose to send to us, including:

  • your name;
  • your email address;
  • your company or studio name;
  • your game title, pitch materials, links, files, or project description;
  • your CV, portfolio, or career-related information if you apply for a job;
  • your message content when you contact us by email, form, phone, or social media.

2.2 Website Technical Information

When you visit our website, our hosting provider or server may automatically process limited technical information necessary to deliver the website and keep it secure, such as:

  • IP address;
  • browser type and version;
  • device and operating system information;
  • pages visited;
  • date and time of access;
  • referring URL;
  • basic server logs and security logs.

We use this information for website operation, diagnostics, security, abuse prevention, and technical maintenance.

2.3 Game and Platform Information

Some of our games may be available through third-party platforms such as Epic Games Store, Steam, PlayStation, Nintendo, Xbox, or other digital stores. These platforms may process your account, purchase, entitlement, device, or gameplay-related information under their own privacy policies.

If one of our games uses platform services, login features, achievements, leaderboards, cloud saves, multiplayer, support tools, or similar features, we may receive or process limited information necessary to provide those features, such as:

  • platform user ID or account identifier;
  • public display name;
  • game ownership or entitlement status;
  • game progress, achievements, or save-related information;
  • support request information;
  • technical crash or error information, if such tools are enabled.

If a specific game does not use accounts, online features, analytics, cloud saves, leaderboards, or multiplayer, we do not intentionally collect player account information for that game.

3. How We Capture Information

We may capture information in the following ways:

  • Directly from you when you email us, submit a game pitch, send a CV, contact us, or provide information through a form.
  • Automatically through our website infrastructure when our server or hosting provider processes technical logs needed to display and protect the website.
  • Through third-party platforms when you access our games through a platform or store and that platform provides limited information needed for game functionality, ownership verification, support, or platform features.

4. How We Use Information

We use personal information only for legitimate business, operational, legal, and security purposes, including:

  • to respond to messages, questions, and business inquiries;
  • to review game pitches and publishing opportunities;
  • to evaluate CVs, portfolios, and career applications;
  • to provide, operate, maintain, and improve our website;
  • to provide and support our games and related services;
  • to verify game ownership, platform entitlements, or access rights where required;
  • to diagnose bugs, crashes, technical issues, or security incidents;
  • to protect our website, games, users, partners, and business from abuse or misuse;
  • to comply with legal obligations, platform requirements, and enforce our rights.

We do not sell personal information. We do not use personal information from website visitors for behavioral advertising unless this is clearly disclosed and legally permitted.

5. How We Share Information

We do not share personal information except when necessary for the purposes described in this Policy.

We may share limited information with:

  • Hosting and infrastructure providers that help us operate and secure our website.
  • Email and communication providers that help us receive and respond to messages.
  • Platform providers such as Epic Games, Steam, PlayStation, Nintendo, Xbox, or other stores when required to provide game access, ownership verification, platform features, support, or compliance.
  • Professional advisors such as legal, accounting, or audit providers where necessary.
  • Authorities or legal parties if required by applicable law, court order, legal process, or to protect our legal rights.

Third-party platforms and external websites linked from our website have their own privacy policies. We are not responsible for how those third parties collect, use, store, or share personal information.

6. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law.

  • Website technical logs: usually retained for a limited period necessary for security, diagnostics, and maintenance.
  • Contact messages: retained for as long as needed to respond to the inquiry and maintain business records.
  • Game pitch submissions: retained for review, business communication, and possible future cooperation, unless deletion is requested or retention is legally required.
  • Career applications and CVs: retained for recruitment and future opportunity review, unless deletion is requested or retention is legally required.
  • Game/platform-related information: retained only as long as necessary to provide game functionality, support, security, legal compliance, or platform-related obligations.

You may request deletion of your personal information by contacting us using the contact details in this Policy. We may need to retain certain information where required by law, dispute resolution, security, fraud prevention, or legitimate business records.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • request access to personal information we hold about you;
  • request correction of inaccurate information;
  • request deletion of your personal information;
  • object to or restrict certain processing;
  • withdraw consent where processing is based on consent;
  • request information about how your data is used or shared.

To exercise these rights, contact us at game.dev@cgilab.com. Please include enough information for us to verify and process your request.

9. Cookies and Tracking

Our website may use strictly necessary technologies required for website operation, security, performance, or basic functionality.

We do not intentionally use cookies or similar technologies to sell personal information. If we introduce analytics, marketing pixels, advertising cookies, or similar tools in the future, we will update this Privacy Policy and, where required, request user consent.

8. Children’s Privacy

Our website is intended for general business and informational use. We do not knowingly collect personal information from children through this website.

Some games may be available to users of different ages depending on the relevant platform, store, rating, parental controls, and local law. If you are a parent or guardian and believe that a child has provided personal information to us, please contact us and we will take appropriate action.

9. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no website, server, email system, platform, or online service can be guaranteed to be completely secure.

10. International Transfers

Because we work with international platforms, partners, service providers, and users, information may be processed in countries other than your country of residence. Where required, we take reasonable steps to ensure that personal information receives appropriate protection.

11. Links to Other Websites and Platforms

Our website may contain links to external websites, stores, social networks, and game platforms. These third-party services operate independently and are governed by their own privacy policies.

We encourage you to review the privacy policies of any third-party platform or website you use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, games, technologies, legal requirements, or platform requirements.

When we update this Policy, we will change the “Last updated” date at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy, our data practices, or if you want to request access, correction, or deletion of your personal information, please contact us:

  • CGI LAB GAMES
  • Email: luta.vladimir@cgilabgames.com
  • Address: Moldova, Chisinau, MD-2068, Bd. Moscova 11/8
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